Shipping policy - The Batana Oil

Processing time

Your order ships within 24 to 48 business hours after payment is confirmed.

Shipping rates and delivery times

• France and Belgium: €4.95. Free shipping on orders over €70.
• Luxembourg: free shipping.
• European Union: €12.90.
• Rest of the world, including Switzerland, the United Kingdom, the United States, Canada, Australia and New Zealand: €25.

Delivery times vary by destination and carrier. Allow 3 to 7 business days for France and Europe, and 7 to 15 business days for the rest of the world.

Customs duties and taxes

For deliveries outside the European Union, customs duties and local taxes may apply on receipt. They are the responsibility of the recipient and are not included in our prices.

Order tracking

A tracking number is sent to the email address provided at checkout as soon as your parcel ships.

Returns and refunds

For any return, please see our return and refund policy.

Contact

Email: contact@the-batana-oil.com
Phone: +33 6 27 47 40 84
Address: Rue Bougainville, 91170 Viry-Châtillon, France